This policy applies to Charmerjewelry's products and services, including but not limited to Rings, Necklaces, Earrings, Bracelets, etc. Before using our products or services, please read and understand our privacy policy. If you have any questions, comments or suggestions, please contact us through our emails: [email protected]
- This policy was last updated: Oct 2023
INFORMATION WE COLLECT
The products or services we provide need to rely on some information to operate. When you order our company's products and services, we will collect some necessary information from you.
- Cookie: We use browser cookies to save your visit data, including but not limited to language, currency, customer identification code, which helps to improve your visit experience. You can still visit our website when you disable cookies, but you may not be able to log in and check your personal data.
- Geo location: Our website is available in multiple languages. So we may ask you to authorize the use of geographic location to use the appropriate language and currency. This also helps you quickly select your country and region.
- Analytics: We use Google Analytics to optimize the customer's visit experience, which may record your device information, IP and browsing history. You can view the privacy policy of Google Analytics here.
USE OF INFORMATION
- Provide business services: When you submit the order, you need to fill in the address, phone number and other information, which are necessary for delivery of the package.
- Customer service: When you contact us on the website, you need to fill in your email address, we need this information to reply you. In addition, we may send emails on holidays or promotional days to tell you the latest discounts or news.
- Government or legal requirements: If our website is attacked, we may collect information about the attacker and provide it to government agencies to provide evidence.
- To improve our website and services: Through customers' browsing and feedback, we can further optimize our website, including page layout, website content, and loading speed optimization.
INFORMATION SHARING AND DISCLOSURE
We may share your personal information for some purposes. Please refer to the following terms
- To improve user experience and analyze user access paths, we will provide your access records to Google Analytics.
- For your personal information, such as phone number, email address, address and other information filled in when submitting an order, we will not share it with any third-party organization (except the government).
- We are not liable for data breaches caused by third parties which are beyond our control.
- Before sharing your data, we will notidy you and obtain your consent, and you have the right to refuse all data sharing except government requests.
DATA STORAGE AND TRANSFER
- Our website uses SSL certificates and HTTPS to encrypt transmitted data. Please do not use VPN and other software to proxy your request, which may cause your information to be leaked.
- The bank card information you enter on the checkout page will be directly transmitted to the payment gateway, and we will not save your bank card information.
- You have the right to apply for deletion of your personal data and account. You can contact us here to submit an application.
- For expired data or customers who have not used our services for a long time, we may delete your data directly, and we will notify you before deleting.
- The storage service provided by our website is only used to support commercial activities, please do not use it to store irrelevant personal information, otherwise we have the right to delete or hold accountable.
CHILDREN'S PRIVACY
We presume that you have appropriate capacity for civil liability. We also understand the importance of protecting the personal information of minors. This platform is not aimed at minors under the age of 14 that we know, nor will it collect any personal information of minors under the age of 14 that we know.
If you are under the age of 14, you should not use this website and should not submit any personal information to us. If we find that you are under the age of 14 but you have submitted your personal information to us, we will terminate our services to you (including canceling your account) and delete such personal information as soon as possible.
If you are over the age of 14 but under the age of 18, your parents or other guardians need to read this Privacy Policy carefully. You can only use our services or provide us with information with the consent of your parents or other guardians.
POLICY UPDATE
This privacy policy may be updated, you can check this page at any time to get the latest information. If you have other questions, you can contact us by email [email protected].
INTELLECTUAL PROPERTY RIGHTS
In the event of any concerns or complaints about possible violation of intellectual property rights please send us an email at [email protected], identifying with specificity the rights alleged to be violated and the accused product(s).(This email address is just for intellectual property rights and legal issues. other requests may not get respondence.)